Legal
Refunds.
Effective 2026-05-15
Credit packs
- Within 14 days, zero credits used: full refund. Email support@calfeed.ai with the receipt.
- Credits already used: non-refundable. Used means consumed for a calendar generation, edit-window extension, or re-open.
- Beyond 14 days: non-refundable, even if no credits have been used.
Pro subscriptions
- Active periods are non-refundable. Cancel anytime to stop renewals; access continues through the end of the paid period.
- Annual plans: no pro-rated refunds. Manage your subscription from /billing.
- Charged in error: contact support within 7 days for review.
Chargebacks
Filing a chargeback without contacting support first may result in immediate account suspension. We'd rather fix the problem — email support@calfeed.ai.
How to request a refund
- Email support@calfeed.ai from the address on the account.
- Include the Stripe receipt or charge ID.
- Refunds process within 5 business days.
Disputes
If a refund decision is contested, the matter is handled per the Terms.